WEBSITE TERMS OF USE
1. About these terms
These terms apply to your use of the Refined Hearing website. By using the site, you agree to these terms. If you don’t agree, please don’t use the site.
We may update these terms from time to time. The current version will always be on this page
2. No medical advice
The information on this website is general in nature and is not a substitute for professional clinical advice. Nothing on the site creates a clinician–patient relationship. If you have concerns about your hearing or health, please book an appointment with us or speak with your GP.
If you think you are experiencing a medical emergency, call 000.
3. Bookings and enquiries
When you submit a booking request or enquiry through our website, you’re asking us to contact you - not confirming an appointment. We’ll be in touch to confirm details and any clinical requirements before your appointment is booked in.
4. Our content
The content on this website - including text, images, logos, and design - belongs to Refined Hearing or our licensors, and is protected by copyright and trade mark law. You may view and print pages for your own personal, non-commercial use. Please don’t copy, republish, or use our content commercially without our permission.
5. Third-party links and content
Our website may link to other websites or include third-party content (for example, embedded booking, maps, or social media feeds). We don’t control these third parties and aren’t responsible for their content, accuracy, or how they handle your information.
6. Acceptable use
Please don’t use this website to:
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attempt to gain unauthorised access to the site or its systems
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introduce viruses, malware, or other harmful code
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collect data about other visitors
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impersonate anyone or misrepresent your identity
7. Liability
We do our best to keep the website accurate and available, but we don’t guarantee it will be uninterrupted, error-free, or up to date at all times. To the maximum extent permitted by law, we are not liable for any loss arising from your use of the website.
Nothing in these terms limits any rights you have under the Australian Consumer Law that cannot be excluded.
8. Governing law
These terms are governed by the laws of New South Wales, Australia.
Contact us
Refined Hearing
Phone: 1300 040 073 Email: support@refinedhearing.com.au
Postal address: PO Box 7028, Karabar NSW 2620